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FAQ

FAQ

Frequently asked questions:

Q: When will my order ship?

A: Please refer to Shipping policy.

Q: Why do I need to pay taxes on my order?

A: As a business we are required by NY State to collect tax on certain items.

Q: My item broke during transit, what can I do about it?

A: We strongly encourage customers to choose the route protection package in their order since you can file a claim directly with them and this issue can be resolved. If you didn't add the protection package please email us belgiqueboutique1@gmail.com

Q: What is ready to ship?

A:  An item that has already been prepared. (Made as is)

Q: Can I get a refund for my order?

A: Please refer to the refund policy.